BUSINESS ETIQUETTE AND DIPLOMATIC PROTOCOL
ETIQUETTE
COMMUNICATION IN BUSINESS
The art of effective communication and diplomacy at home and abroad. Building a professional image and proper business relations. Our training will take your organization to the next level.
The art of effective communication and diplomacy at home and abroad.
Building a professional image and proper business relations.
Our training will take your organization to the next level.
TRAINING
Universal Training offers training in communication, business etiquette and diplomatic protocol. The trainings are dedicated to employees of public institutions, state and private enterprises, business organizations, scientific institutions, universities, hotel, restaurants etc. Trainings improve communication skills, build self-confidence and increase professionalism in business contacts. They help to build official and social relationships in accordance with the principles of etiquette and respecting intercultural differences. They effectively influence the creation of the image of a professional organization, institution or company.
Etuquette in business and intercultural communications
Business etiquette and diplomatic protocol
Savoir vivre and etiquette with elements of diplomatic protocol in the work of the secretariat
Etiquette of the profession
Etiquette in communication with elements of diplomatic protocol
Etiquette and communication in catering
Everything you'd like to know about wine but are afraid to ask
Design your own training
CONSULTATION
Universal Training also offers support for Polish and European companies planning or already implementing activities abroad. Experienced diplomats will introduce your companies to the secrets of intercultural communication with representatives of even the most remote regions of the world in Africa, Asia and South America. Our experts will prepare your companies and your managers for international expansion, help in the preparation of a business plan, taking into account cultural differences and different consumer preferences, and, thanks to their experience, will support strategic consulting on culturally foreign markets.
OUR TEAM
PAWEŁ GROTOWSKI
AMBASSADOR
KRZYSZTOF PŁOMIŃSKI
AMBASSADOR
JAN WIELIŃSKI
ABOUT
We are the team of professionals who have represented Poland abroad, implemented international diplomatic, political and economic projects, dealt with international and intercultural communication and know the customs and business culture in the most important regions and countries of the world. We also offer preparation for business trips, support for international negotiations, consultancy during business trips in culturally foreign countries, in particular in non-European countries. We also invite public, government and local government institutions which want to improve the qualifications of their employees in the area of proper and effective intercultural communication especially during the negotiations with foreign investors and building a positive image of the entire institution to cooperate with us.
CUSTOMERS WHO TRUST US
READ WHAT CUSTOMERS ARE SAYING ABOUT US
I would like to inform you that Mr. Pawel Grotowski of Universal Training successfully conducted a consultative meeting on the principles of etiquette in business communication, including the importance of first impression and body language in building a company's image, the principles of composing an outfit according to the classic male dress code, the essence of intercultural differences and ways to overcome them, and the principles of table etiquette and wine culture. The meeting was highly appreciated by the participants. Mr. Pawel Grotowski demonstrated great knowledge, flexibility, and adaptation to the needs of the participants. The atmosphere was conducive to the exchange of opinions and experiences, thanks to which the meeting had a dynamic character.
BCC Institute for Economic Interventions
During the training, the trainer showed full professionalism, commitment, and great knowledge of the presented topic, and in an accessible and interesting way presented the participants with issues related to verbal and non-verbal communication, principles of savoir vivre, and diplomatic protocol. The knowledge transferred was supported by numerous examples from the rich professional life of the presenter. In addition, the high rating of the trainer's qualifications was confirmed by the results of the evaluation of the training.
Ministry of the Interior and Administration
The Chancellery of the President of the Republic of Poland certifies that Mr. Pawel Grotowski conducted a training course on Official Etiquette and Diplomatic Protocol for employees of the Chancellery of the President of the Republic of Poland on September 28, 2018.The training was conducted duly and in accordance with the contract. The trainer conducting the training conveyed his knowledge in a way that was understandable to the participants, and his competence was evaluated positively in the post-training surveys.
Chancellery of the President of the Republic of Poland
The Training Center of Poczta Polska S.A. had the pleasure of working with Mr. Pawel Grotowski in the implementation of a training project for about 50 Managing Directors of the Polish Postal Service.Mr. Pawel conducted a training course entitled "Business etiquette with elements of diplomatic protocol", which was highly appreciated and popular. Participants valued him most for his vast knowledge resulting from his professional experience and his ability to communicate it effectively.
Polish Post Office S.A.Training Center
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